Refunds and credits can only be issued to the original credit card used to purchase the product(s) and only to the card holder with proper identification.

A full refund will be issued within the 21 days of receipt as long as the purchased product(s) is returned to our local store in an unused and undamaged condition with all original labels and hand price tag attached.

If exchanging for another product, we will charge or refund the difference to you based on the product(s) price(s).
We will not accept any used, damaged or altered products.

Any expired due date for returns outside the product(s) 21 days receipt are non-refundable & non-exchangeable. No exceptions.

The return & exchange policy are extended until the 3rd Wednesday of January of the new year if the purchase(s) are made in the beginning of November. Closeout and final sales are non-refundable.

Refunds and credits can only be issued to the original credit card used to purchase the product(s).

If placing an order over the phone, please have the following information ready;
Your contact number, your full name, billing address, credit card information, shipping address and email to send your order number and invoice once it is shipped.

If a product is unavailable, production can take from one or more weeks depending on the quantity ordered and material availability.
Customers are responsible for shipping charges when purchasing a product. For an inquiry on the cost please contact us.

We use USPS & UPS for our shipping services. If another shipping carrier is preferred for your order please contact us. No item(s) can be returned for refunds or exchanges without prior contact with our customer service department for an email with a confirmed authorization for return(s). We will not accept any returns without a confirmed authorization. San Diego Leather, Inc. DBA leather.com does not provide shipping labels for return(s) or exchange(s). Defects on our USA Made Products or Imported Products caused by packaging, material and/or workmanship can be returned within 10 days after delivery with a confirmed authorization email for return(s) from a representative from San Diego Leather, Inc.

Defective USA Made San Diego Leather, Inc. products can be repaired, replaced or refunded at our discretion.

Non-defective products can only be returned within 21 days of receipt if they were purchased directly from our GSA Advantage SAN DIEGO LEATHER, INC. DBA leather.com, from our Leather.com site or from our local store. Product(s) must be returned in an unused and undamaged condition with all original labels and hang price tag attached. Due to the nature of our products we cannot authorize the return of a product that has been used, altered or damaged.

The return & exchange policy are extended until the 3rd Wednesday of January of the new year if the purchase(s) are made in the beginning of November. Closeout and final sales are non-refundable.

Exchanges can still be made within 21 days of receipt as well if purchased from our websites. Please include the invoice the product(s) came with including detailed instructions about your exchange request. Once the product(s) are returned to our factory in an unused and undamaged condition with all original labels and hand price tag attached, we will charge or refund the difference to you based on the product(s) price(s). A friendly reminder we do not provide shipping labels for any exchanges unless we shipped the incorrect style or size not listed on the invoice order.

If a USA Made or imported product you need is backordered, please allow one to three weeks for production time. For an accurate production or availability time, please contact us. Imported products may require more time for availability since it may be shipped from overseas. Be aware that over time imported product(s) may become discontinued.

-Click on the link below or Copy/paste the link on another browser window:

https://www.gsaadvantage.gov/advantage/contractor/contractor_detail.do?mapName=/catalog/product_detail&oid=1318045287&contractNumber=47QSWA18D003W

- In the Search box w/ “Products” selected by default, type or copy/paste San Diego Leather, Inc.

- Press Enter or click on the “Go” button.

- Select Sort by “Product name” to list the catalog by style name and sizes.

- Explore and find your desired USA Made Jacket by San Diego Leather, Inc.

Same coverage as stated on Section (1).

Custom orders on our USA Made Products or re-production of a product cannot be exchanged and are non-refundable. A non-refundable deposit is required. Deposit amount will varies on type of work requested.

We require at least one to two weeks to service your product depending on the service requested.

Services may take up to three weeks or more depending on the volume of our Service Orders.

Expedited Service Orders are available for an additional charge depending on the volume of our Service Orders & the type of work requested.

Out-of-state and international service orders are accepted. We ask that you first contact our store number for your inquiry. An email will be provided with instructions and for photos to be submitted if needed for us to give an estimate or an exact quotation(s) for the service order(s).

San Diego Leather Inc is not responisble for any international customs charges and duties.

Check with your local post office or online for more information about what the international customs charges and duties are enforced.

Section (3) and (5) applies.

San Diego Leather Inc is not responisble for any international customs charges and duties.

Check with your local post office or online for more information about what the international customs charges and duties are enforced.

As a safety procedure, we do not accept international credit cards from overseas.

We do however accept payments through PayPal where you can register a free account and make the payment to San Diego Leather, Inc. paypal@leather.com

For further assistance please contact PayPal at (402) 935-2050.

All returns for refunds only are subjected to a 15% restocking fee.

The restocking fee will be applied once for the exchanged product if returned.

Any expired due date for returns outside the product(s) 21 days receipt are non-refundable & non-exchangeable.No expectations.

SAN DIEGO LEATHER, INC.
NANCY ESTOLANO
340 NATIONAL CITY BLVD
NATIONAL CITY CA 91950

Generally we suggest buying one size up for imported products.

If you would like to call about sizing for our San Diego Leather, Inc. USA Made or imported products please contact us and have the following information below ready for us to assist you on selecting the best size;

Jacket/Shirt/Vest: Chest Size, Stomach Area, Sleeve Lengh (With arms down from the tip of the outer shoulder blade down to the sleeve cuff or desired length) & Body Length (From the bottom of the collar from the back down to the waist or your desired length).

Pants/Chaps: Waist, Thigh & Inseam

We use the best quality in leather ranging from cowhide, goatskin, lambskin & deerskin in different weight, texture and cut quality.

The primary colors we carry are black and dark brown.

To inquiry about a particular leather color please contact us.

Your privacy is important to us here at San Diego Leather, Inc.

San Diego Leather, Inc. does not sell, rent or give away any personal information to third parties.

Due to the GDPR (General Data Protection Regulation) policy, we are unable to automatically use your email from your orders to send you special promotions, updates and important information regarding San Diego Leather, Inc. To opt-in to our electronic mail list and receive emails from us, please email your email address to bobby@leather.com.

Below are the terms and conditions if you decide to opt-in to our electronic mail list;

San Diego Leather, Inc. may use your e-mail, mailing address or phone number to contact you regarding administrative matters such as billing, special promotions or to provide support regarding your order(s).

San Diego Leather, Inc. may use "profile information" to create aggregate reports (with information such as user demographics and traffic patterns) that can be shared with our business partners to create personalized content and services. However, "profile information" is anonymous and does not contain sensitive personal information.

San Diego Leather, Inc. reserves the right to cooperate fully with state, local and federal officials in any investigation relating to this website or its content (including personal or private electronic communication transmitted on this web site) for purported illegal activities of any user.

Leather from time to time needs to be conditioned with specialized leather lotions to prevent it from drying out and have protection from the sun.

We carry several lotion products to help protect your leather apparel and have it last for years.

The seals from our lotions product can help the leather clean loose dirt, protect it from stains, and provide moisture to condition the leather from drying out depending on your usage on your leather apparel and products.